Back to all

What You Need to Know from Your Tuffy St. Johns Service Advisor

October 13, 2019

St. Johns drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Tuffy St. Johns uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Tuffy St. Johns service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for St. Johns drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your St. Johns service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in St. Johns have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Tuffy St. Johns
2770 Racetrack Rd.
St. Johns , Florida 32259
904.230.3363

 

More articles from Tuffy St. Johns

A Door No One Can Step Through (Fuel Door Repair and Maintenance)

March 24, 2024

Your vehicle has lots of doors including that one usually near the back on the vehicle's side. That's the fuel door, something you use every time you gas up. These endure hundreds of open-and-close cycles, usually without any problems. But when they act up, it can be a major inconvenience for ... More

Oil Times are a-Changin' (Oil Change Synthetic)

March 17, 2024

When it comes to oil changes, things are really changing. Most newer vehicles require synthetic oil, and while it costs more than conventional oil, it doesn't need to be changed as often. When conventional oil was the only game in town, you changed your oil every 3,000 miles/5,000 km. But as tec... More

Shifty Letters PRNDL (Transmission)

March 10, 2024

You probably figured out those shifty letters. They're what you see on your automatic transmission shifter and stand for Park, Reverse, Neutral, Drive and Low. Your automatic transmission is one of the great automotive inventions; here are some ways you can keep yours working well. Maintain you... More