I would just like to take this opportunity to commend the employees at Tuffy Auto Repairs on Racetrack Road from Keith to mark to Brian and all of their staff they're courteous they are forthright they're honest and have old school service they have stepped up to the plate twice for me over the past several years when there was any doubt whatsoever they took on the mantle to get it done and get it done right absolutely amazing service I would recommend it to anybody thank you Tuffy
Nov 10, 2021 – Jacksonville, FL
I am very thankful to find such amazing customer service, friendly staff and quality mechanics with the service they perform on my vehicle. I purchased a complete set of tires last year ( 2020) and never really thought about the warranty on the tires including road side hazard assistance. Last month, I needed a tire replaced, they searched for the exact tire but didn't have it in stock,. I spoke with Brian and he texted me the exact brand of tire and size. Because I couldn't drive the vehicle to the Tuffy location, I located the exact tire brand at the Hyundai dealership. The service dept at the dealership called and spoke with Brian at this Tuffy location and paid up to the amount of their cost. I have never seen such care and expertise as well as friendly staff in this industry. I drive over 40 miles ( one way ) just to get my vehicle serviced because I know this Tuffy Team will always have my back and my vehicle safety is their number one concern. Thank you Tuffy and Team /St. Johns , Racetrack Rd location! You Rock!!!
Nov 05, 2021 – Jacksonville, FL